Patient Support
Articles relevant to patients accounts
11 articles
FAQ
Logging in, resetting password, hospital assistance
How do I log in again?For return patients - look here if you're having trouble logging on to the platform or you have forgotten your username
Log in using date of birthFor returning patients - your password is not working or if you have forgotten your password
I have forgotten my password!For return patients - look here if you have forgotten your password and need to reset it
Problem with account informationHaving issue with incorrect or changed date of birth, first or last name, email address or mobile number.
I need assistance with my careNeed assistance from my hospital, clinic, doctor, nurse, admin staff
Creating a Personify Care account
Your Personify Care account activation
Creating/Activating your accountHow to get an invite to create an account, create a password and provide consent to share your details with your provider
How do I enable cookies?The why and how of enabling cookies in your browser
How do I register as a proxy on behalf of someone?Need to fill out someone's activities or do you need someone else to fill out yours?
Managing your Personify Care account
Your account features, seeking technical support
My patient accountChecklist, complete activities, send and read messages, access previous activities and change settings.
SettingsHow to change text size, reset your password, change email address, and find the Terms of service and Privacy policy
Seek technical helpProblems with logging in or your account? Get in contact with Personify Care