1. Your to-do list
After logging in, you will see the To do tab. This is your list of tasks set by your healthcare provider and includes things they need you to read, confirm, or fill in.
To start an activity, tap Click to complete. Depending on the type of activity, you may need to:
Read some information and tap Confirm, or
Answer a series of questions
Once you finish an activity, it will appear with a line through it in your to-do list.
2. Completing a questionnaire
Work through each screen, reading and answering the questions. Some questions are required and some are optional.
Important: On the final page, tap Submit to send your answers to your healthcare provider. If you do not tap Submit, your responses will not be received.
 Tap Start Now to start |  Answer and tap Next |  Tap Submit to finish |
3. Messages
If your healthcare provider has enabled messaging, you can send secure, private messages directly to your care team.
In an emergency, always call 000 (Australia) or 111 (New Zealand), or your local emergency number. Do not use the messaging feature for emergencies.
You can access Messages in two ways:
Tap the Messages tab on the main screen, or
Tap the menu icon (three lines) in the top left corner, then select Messages
If you do not see the Messages tab or menu item, this feature has not been enabled for your account. Contact your healthcare provider if you need to communicate with your care team.
4. Viewing past activities
Completed activities are shown with a line through them on your to-do list. To review them in full:
Scroll to the bottom of the To do screen and tap Click to view all completed activities, or
Tap the menu icon (three lines) in the top left, then select Past Activities
Frequently asked questions
I completed an activity but my provider says they haven't received it.
Check that you tapped Submit on the final page of the activity. If you closed the screen before submitting, your answers may not have been sent. Open the activity again from your to-do list and submit it.
I can't see the Messages tab.
Messaging may not be enabled for your account. Contact your healthcare provider to ask whether this feature is available.
My to-do list is empty but I was told I have activities to complete.
Try logging out and logging back in. If the list is still empty, contact your healthcare provider to confirm your pathway has been set up correctly.
I can't find the Switch button to change accounts.
Scroll to the top of the To do screen - the switch button appears above your list of activities.
Still having trouble? Tap the chat button in the bottom right corner of the screen to contact our support team.