A 'pathway' is a standardised patient journey designed by clinicians. Pathways can be used to map both the patient's experience of care, the sharing of information between provider and patient, and the service's response to clinical needs.

Pathways are typically created using a series of automated assessments, information activities, messages to patients, and alerts or red flags to streamline clinical triaging. These activities often include the list of things a patient needs to know, information about the things they need to do, clinical assessments they need to complete and automated messages relating to actions.

This set of activities can be scheduled relative to a patient's treatment/procedure/admission/visit date(s).

To see the list of pathways in your account, select the 'Pathway' button in the left-hand menu (pictured below).

Note: Some users also have access to edit and approve new versions of the pathways.

Below is an example of a pathway.

More information: Creating / Modifying Pathways